Candice Hill, Controller
Priority Wire & Cable, Inc.
In 2005, we were presented with an opportunity to be the first client to move forward with IT Assurance. As PCA Technology Solutions had been servicing us well since 2000, we knew the risk would be minimal engaging in a brand new service program based on their past performance. Within several months, we clearly saw increased stability with fewer emergency service calls and greatly reduced downtime. Before IT Assurance, we were at the point where we needed to hire a full-time network engineer. Over a year later, with six locations, eight servers, and 76+ users, were are able to rely on PCA Technology Solutions solely for all our IT needs as well as seeing increased productivity adding to our overall bottom line.
It is clear that we have made the right decision.