Realizing the growing need for such a company, Ben founded PC ASSISTANCE in 1994 with the desire to provide a higher quality of computer technical and training services for individuals and small businesses. His approach was based on genuine care and honesty towards the customer, which proved to be highly successful. Thanks to his vision, PC ASSISTANCE was able to grow exponentially in a short period of time, driven primarily by customer referrals. His strong background in sales and customer relations continues to guide our company, ensuring that as we grow, we consistently set a standard of excellence in our industry. Bens primary focus is in company administration, finance, and staff leadership. An Arkansas native, Ben enjoys spending time with his wife Delynn and two sons, Alan and Taylor, flying his airplane and playing guitar, bass and drums for his church. Filling a much-needed position, Ted came to PC ASSISTANCE in 1996. Teds potential became immediately apparent -- his intense drive, dedication, and an uncommon ability to manage an incredible number of situations at the same time. Ted continues to wear more hats than seems possible, and is the glue that holds much of our company together.

Until 2001, Ted's primary focus was WANs, NT Servers, Cisco equipment and a long range of diverse issues. Since 2001, his role has shifted into a business development and management position. He places very few limits on what he is willing to take on in order to improve his skills and benefit the needs of his customers. You can feel confident that if Ted tells you he is going to do something, it will be done in a timely and efficient manner.

In 2005, Ted developed our managed services solution known as IT Assurance. A multi-tiered solution, IT Assurance has been instrumental in helping the company take our services and exposure to a new level.

Born in Lock Haven, Pennsylvania, Ted moved to Arkansas a few weeks before joining our company. As a strong believer in family values, Ted enjoys spending time with his wife and children. He also enjoys a "good round of golf". Ted serves as an elder at Fellowship North, and has served on the board of the North Little Rock Chamber of Commerce and Big Brothers Big Sisters.

Joining the PC ASSISTANCE team a year after its inception, Sky realized the companys potential and immediately concentrated on improving his skills and pushing the company in new directions. Beginning with marketing and classroom instruction, Sky soon pioneered the advanced services division, which focused on client/server design and support. Today, Sky works primarily with networks based on Microsoft technology, and he has earned a reputation as the guy who can troubleshoot and fix just about anything. His level-headed insights, ideas, and strong customer relations skills continue to be a powerful asset to the company. Born in Memphis, Tennessee, Sky moved to Little Rock at the age of 10. In his spare time, he enjoys writing music, playing and collecting guitars, keeping fit, and spending time with his family. Starting in 1998, Tony began opening doors for PC ASSISTANCE by carrying out the company's tradition of customer care. Tony, quickly became a deeply rooted asset with his strong technical abilities and knowledge while the company continued to grow. In 2005, Tony envisioned the companys future when it developed IT Assurance; with the development of managed services he knew that it was "THE" solution for clients which is the majority of his focus today.

Born in Jackson, MS, and raised in Wickes, AR, Tony moved to Little Rock in 1995 to pursue his Electronics Engineering Degree; Tony calls Bryant his home now. On his off time, he loves to spend time with his family (Dana, Justin, Codey, Brock, Haley, doggies-Charlie Duke, Katie, Petey & kitty cat Izzy) and enjoys being involved with his church and fellowship with friends. Tony's hobbies are gardening, cooking/grilling, softball, basketball and golfing.

Mike came to PC ASSISTANCE to get back to the work he loves. He has been working with computers since punch cards and direct hexadecimal input. On the PC side, he began with MS-DOS 3.0 and eventually moving into a Windows environment starting with version 286 (prior to 3.0), he has worked with every generation Windows. Current areas of focus are Active Directory, Exchange, network security through software and hardware solutions. Mike has over twenty five years experience in general business, retail operations, accounting, and worked as a network administrator allowing him to devise solutions for a variety of business environments.

Born in Kansas, then living in Colorado until the age of 12, he has become a true Arkansas transplant. He lived in North Little Rock until marrying in 1992. He now resides in Little Rock, with his wife Julie and teenage twin daughters Alexandra and Christina (GO Tigers!) and a spoiled Shih Tzu, Honey. When not working, he is active in his church, Second Presbyterian Church, shares chauffeur duties with Julie, and enjoys fishing, photography and travel and is a avid reader.

Joining the team for the summer of 2001 and then again in September of 2002, Jeff has a wide range of education and experience. Jeff was a straight-A student in every computer class from junior high through college. He has also had a well rounded array of certifications and experience.

Jeff has been working in Information Technology since 1999 and his skills include security, networking, advanced routing, and telephony, as well as commercial IT consulting, design and support. He has worked in technical and phone support, consulting, maintenance of a nationwide voice and data CLEC mesh network, and network engineering and maintenance for a mid sized, multisite, multicontinent mesh network.

An Arkansas native, Jeff enjoys spending time outside doing just about anything with friends and family, and inside studying new technology and renovating his home. He also enjoys helping his clients by taking charge and efficiently resolving their IT hassles.

After working as a network administrator for a corporation, Robbie decided to begin his career as an outsourced IT professional in mid 2002. Being eager to learn, willing to follow and able to adapt, Robbie has quickly become a "go to guy" for difficult issues to resolve. His commitment and determination is unmatched. Born and raised in Little Rock, Robbie now resides in Conway. He enjoys spending time reading, watching movies, working out and listening to music. Sean came to PC ASSISTANCE in another period of 'growth and change'. Having over 11 years of IT experience, Sean has become a great asset within the PC ASSISTANCE family. He brings great interpersonal and technical skills to the table and has been a great benefit to the company.

Sean grew up in Sherwood and has been living in West Little Rock for the past several years. Sean enjoys playing golf when he can, camping, and hitting up a few live bands whenever possible. His certifications include MCP, A+, Network+, iNet+, and CNA. Graduated at Pulaski Technical College with CIS Associate's degree in 1999.

Adam has enjoyed working with computers for a significant amount of time and was excited for the opportunity to join a full solutions IT firm. Having previously worked as an assistant IT administrator for a very large private company in Arkansas, he accepted the challenge to enter the outsourced IT world and has done a fantastic job with the transition! Adam is pleasant to work with and has a strong understanding of customer service. Adam is committed to doing what he says he'll do in the timeframe he's stated he would. Adam has been in Arkansas the majority of his life. His three small boys (Jacob, Kobie & Dylan) keep him busy but, in his spare time, he coaches two soccer teams, plays golf and volunteers for his church as a soundboard tech. He enjoys all of this but especially enjoys camping with his wife, Crystal. Jim joined PC ASSISTANCE in 2007 with a background in larger corporations. Jim often gets labeled as a "resident guru" for things like Paragon and ThinPrint - specialized applications that Jim found, trained on and implemented within the company to help benefit the client base. Jim is a team player and is always willing to do whatever is asked and goes the extra mile!

Jim was born in San Antonio, TX on Kelly AFB in October of 1968, and grew up as a "hippie" and moved around a lot as a kid. He graduated High School from Hall High in 1987. While there he met a girl named Nicole Copeland and they started dating when he was in the 11th grade. He eventually married the girl in 1993 after never having broken up with her and moved to Texas. He got his first computer job with Dell. Since then, the rest is a progression of other computer related jobs.

Dennis came to PC ASSISTANCE seeking an opportunity to use his experience and knowledge to help intensify the service the company currently provides, and was an overnight success in doing so. Dennis is a brilliant individual who seeks the best for the company and is dedicated to providing the best possible service and support available. He's caring, determined and willing to go the extra mile to assure satisfaction. As a former junior IT administrator, Dennis has an extensive background in desktop and application support. Dennis was born in Benton and currently resides in West Little Rock. His hobbies are building computers and playing computer games, but he doesn't forget to take time to run two miles, three days a week. As our growth continues at PC ASSISTANCE, it is important not to leave behind the people who helped make us who we are today; our customers. It was with this in mind that we added a new player and position to our line-up. Rex Easter has joined the team as our Customer Relations Manager. In this role, Rex brings his experiences in the customer relations and IT fields together. This allows us to better serve our clientele on our way to becoming the premiere IT solutions provider for the central Arkansas region. An Arkansas native and graduate of Ouachita Baptist University, Rex has spent most of his life in the central Arkansas area. He enjoys spending time with his family and playing an occasional round of golf. Steve joined PC ASSISTANCE in 2011 after a historic year for the company. After a long search, Steve joined the company eager to assist with the growing client base and is willing and eager to serve however asked. Steve self-studied to acquire A+ Certification and is actively pursuing other certifications.

Steve was born in Fayetteville, AR and raised in Little Rock, AR. He attended Pulaski Tech and was close to getting his Associates Degree but put the degree on hold to raise a family. He's had numerous IT related jobs over the years and has vast experience in desktop support.

Steve enjoys spending time with his wife (Maria), three children (Stephanie, Chaz, & David), two granddaughters (Aubrey & Hayden), cat (Spaz), and two dogs (Laighna & Socks). He spends the rest of his time bass fishing and building and flying radio-controlled planes.

As PC ASSISTANCE grew, they found it necessary to add more administrative staff. In August of 2000, Delynn Thomas filled that position. Delynn provides much needed support in the area of accounting. In addition to that role, she is responsible for assisting the technicians in research and various other daily functions. Wife of Ben Thomas, she enjoys spending time with her two sons, Alan and Taylor, as well as reading and crafts.